From: Adam Fletcher ＜a.fletcher@westmail.com＞
To: ＜@northgate-outdoor.com＞
Date: April 3
: Problem with my (No. 88214)
Dear ,
I bought a two-person tent from your website on March 20, and it arrived on March 25. The tent itself looks fine, but two of the poles do not fit together. When I push them, a small part inside one of the poles moves and blocks the opening. I have set up tents many times before, so I do not think I am making a mistake.
Before writing to you, I checked the instructions on your website and watched the video there. I also visited your shop in Kenwood on April 1. The there were kind, but they told me that items bought online cannot be exchanged in stores, and they suggested that I you . I have kept the box and all the plastic bags that came with the tent.
I am going camping with my family on April 18, so I would like to a new set of poles rather than a , if that is possible. Would you be able to send them before that date? If the poles alone cannot be sent, I am willing to return the whole tent, but in that I would need the new one to arrive by April 16 so that I can it in .
,
Adam Fletcher
🎯 設問
正解 +20 XP / 全問正解ボーナス +80 XP（発展レベルは +120 XP）
進捗: 0 / 3 正解: 0
Lv.10 XP
Q1
What is the problem with the tent Adam Fletcher bought?
Q2
What did the staff at the Kenwood shop tell Adam?
Q3
Adam explains that if the poles cannot be sent by themselves,
